Booking Guarantee
In order to complete a binding booking, we ask you a deposit of 30% of the holiday´s total value.
The deposit can be paid with credit card (using a dedicated module on our web-page) or with bank transfer.

Bank account details:
Cassa Raiffeisen Brunico, Filiale Rasun
IBAN: IT 57 J 08035 58730 000303000605 | SWIFT / BIC Code: RZSB IT 21 305

Cancellation policy within 05.05.2021:
Up to 8 days before the agreed date of arrival our guests can cancel their reservation without payment of a cancellation charge by means of a unilateral written notice.

In the case of cancellation off less than 7 days before the day of arrival, 30% of the agreed price will be charged.

If the rooms are not used for the agreed period and if no cancellation was made, the guest is liable to paying 100% of the total price.

In the case of early departure the guest is liable for payment for the used days and 100% of the days and services booked but not taken. The total price is the price for all booked accommodation, meals and any other services.

Cancellation policy from 06.05.2021:
You can cancel your booking within 31 days before check-in date with a written declaration; in this case, you do not have to pay any fee.

If you cancel your reservation between 30 and 4 days before the check- in date, you will have to pay 30% of the overall holiday.

If you cancel your reservation the last 3 days before check-in date, you will be charged with 100% of the holiday period.

If the rooms are not used for the agreed period and if no cancellation was made, the guest is liable to paying 100% of the total price.

In the case of early departure the guest is liable for payment for the used days and 100% of the days and services booked but not taken. The total price is the price for all booked accommodation, meals and any other services.

Check in Check out information:

On your day of arrival your rooms will be available from 2:00 pm. On your day of departure we request you leave the room by 10:00 am.

Payments:
Cash payment are accepted until € 1,999,00. We accept VISA, MasterCard and Bancomat.

Pets:
Pets are not allowed on our premises.

Notes:
All prices are inclusive of VAT and are intended for one day, except where differently written. All prices and dates are subjected to eventual errors and modification.


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